What are your thoughts on the video where the police forcibly remove a person, who claimed to be a lesbian who presented as a male, from the women's bathroom?

Someone complained that there was a man in the women’s bathroom.
The police intervened. The person, claimed to be a lesbian, yet appeared to be male, refused to show any ID.

Are the police really the bad guys here, for not just taking the person’s word for it? Do you think that the people involved set this up for attention?

Something else occurred to me….I don’t get the impression that this is an incident in a small town like the one I live in. Here we can have the police at our door in < 5 minutes, at the most. In Wichita it always took an hour or more. How long did they hang out in the bathroom before the police called, and were they just waiting for them?