Why won't I get paid from Amazon?
Someone bought a textbook from me for $60. I sent it out a couple weeks ago and still haven’t been paid. Amazon said that my funds are on hold due to a chargeback filed on the order. This may sound stupid of me, but what does this mean and what can I do? I e-mailed the person and they have not responded.
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What is a chargeback?
A chargeback occurs when a cardholder contacts their bank to dispute the charge for an order placed on Amazon.com. Chargebacks are also known as “charge disputes” and they can be filed for a variety of reasons, ranging from non-receipt of the item ordered to unauthorized use of the credit card.
Why did I receive a chargeback notification?
A charge dispute was filed for the order you fulfilled. When a customer contacts their credit card company to request a chargeback, the credit card company will contact Amazon.com to request details about the transaction. In turn, Amazon.com will contact you as the seller to request transaction information.
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They recently changed it so it’s payment upon shipment. @papayalily said it all, so just be patient.
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