What are your thoughts on assessments for online job applications?
I’m currently in the process of applying to tons of summer job positions and I have noticed that many of the places I am applying to, even ones that I have applied to in the past and have not had any form of assessment, are requiring online assessments to complete the application. They seem to have the intent of testing your customer service skills and work ethic, asking questions such as what you would do in certain scenarios and which statement describes you best. But I have to wonder if they are at all accurate in assessing these skills and traits. I would imagine that most people know what employers want to hear, whether or not they personally have these traits at all. And I have also found many of the questions to be “loaded” in that there is not a single answer that is a good response, or that there is no one answer that is better than another. I don’t think that these assessments can accurately judge a person’s customer service skills and traits for the most part, and while I’m fairly certain that I do just fine on the assessments regardless, I find it a little disconcerting that anyone with common sense could be hired based on a silly assessment. They also take about 30 minutes each, give or take, which is quite annoying and really slows down the process, since I (and most people applying for such jobs, I would imagine) am applying for many jobs at once.
Have any of you come across these? What are your thoughts on them?
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