Well, Its actually a couple of things that has been aggravating.Yes you are right by saying that she is not doing her job well. For instance
1.)she is issuing I-20’s with the wrong majors printed on it.
2.)Rectifying the errors(above mentioned) for some students and ignoring others(saying its ok not to correct them)
3.)Not being availabe(for as long as 15 days) when you need her advise, or travel signature, or issuing a I-20 for CPT/OPT….resulting in students loose the oppurtunity of obtaining the internships thery deserve
4.)Issuing I-20s so late that the student passes the visa-interview date( I know this one coz I worked in Graduate Admissions dept…)
5.)There was a recent news about the change in some rules regarding OPT…when I insisted her to issue a new I-20 as the old one was expiring she said its not needed…and now when its expired I came to know that I need a new one(through a friend) when I contacted her saying why she said its not needed she said she came to know only a few days ago about the change…..BS….and what should I do NOW that I have my I-20 expired????