It is understandable how you feel. I felt the same way when I first started facilitating hotel training courses for adults.
What I found is that admitting that I didn’t have all of the answers was not an issue. Here are some tips that were picked up through facilitator training classes and just basic experience.
* Admit on the front end of the course that I don’t know everything.
* If I don’t have the answer, pose it to the rest of the class. Someone else might. Occasionally, I would do this even if I did know the answer. This keeps the class involved.
* If no one knows the answer, make a note of it, either on a blank card or on a flip chart sheet. I would find out the answer when time permitted and follow-up with the class on the question and the answer. This technique also works if the discussion starts to get off-topic. Students appreciate keeping the class on schedule and getting the answer later more than running the class going into overtime.