I’ll try to give a brief synopsis here. I’m a program assistant at a school which is a lot of clerical work but in between everything else that I do I’m kind of the go to person. So when there’s a simple IT issue people come to me and I try and figure out what’s wrong and a lot of times I’m able to fix it. When I can’t then I contact the IT department but there’s a lot of times all it takes is some troubleshooting skills.

Same thing with maintenance: when small things break I’m often able to fix them, I hang bulletin boards, and pretty much any other simple issues that come up,and more often than not they are simple issues.

Now we have a new principal and he wants me to be at the desk every single minute of the day. He says that if I need to leave the desk for some reason including but not limited to going to the bathroom, that I have to call and wait for the nurse to come up and cover the desk. And I just see no practical way that I can continue to take care of all the issues that I have in the past while being tied to the front desk. And of course the nurse says that whenever I need her she can come up front, but the fact of the matter is that she often has issues she’s dealing with.

I’ve tried to talk to him about it and let him know about all the things I take care of which, because he’s only been there a week, he really has no clue about, but it’s not doing any good. And I really don’t know where to go from here. Do I basically let him hang himself, in that I let problems mount up which technically are not my job to take care of, and then finally we’ll see the light? Problem is I really do enjoy helping my coworkers. They are very intensively working with kids all day and they don’t have time to solve these problems and that’s where I have always stepped in in the past. And now I feel like I can no longer be in this role of helping people and I don’t know what to do.