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Dutchess_III's avatar

When talking to a customer service rep on the phone, what was the most unusual accent you've experienced?

I called on my Cox bill. Gal answered the phone. When she started talking my heart kind of sank because she had a very heavy accent. I could barely understand her.
But as time went on something started dawning in my brain. Usually you get people who are from the Middle East, and the problem is not only one of not understanding their words, but there is a difference in culture that plays into the frustrations (on both sides.)
I was having a hard time understanding, but this was something different than my usual experiences.
So while I was explaining my frustrations, another part of my brain was working on this accent question.
So we get to the end of the call, and now my bill is going to be $30 less and we are friends.
Then it hit me…I said, “Are you from Scotland?”
She laughed and said, “Yea! Most people doon’t get that!”
I said, “Well, I’m from Kansas. Nice to meet you, Scotland.”
She said, “I know.”
I said, “Do I have an accent?”
She said, “Noo. It just says so on your (roll the R) bill.” :D

That was just interesting. Our cultures are similar enough that all I had to deal with was puzzling out the words, and as soon as I realized what the accent was, and it was actually a dialect of English, it was a piece of cake.

So, what’s the most interesting accent you’ve heard over the phone?

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