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ScottyMcGeester's avatar

How can I stop these driver power state failures?

Asked by ScottyMcGeester (1897points) September 14th, 2016
2 responses
“Great Question” (1points)

Almost every day all my USB ports stop working sporadically. I have an external wireless card so I know when the Internet suddenly drops. I’m still able to use my wireless mouse and keyboard, but if I remove the receiver from the USB port and then plug it in again, it doesn’t respond.

So I restart my computer and in the middle of the restart, I get a blue screen that says “Driver Power State Failure”. And it restarts. It also does this if I decide to power down after the USB ports stop responding.

Now. Earlier this year I made the wonderful mistake of installing Driver Easy – a program that “updates” your drivers. I thought it would be better than Windows updates but then I realized that it didn’t seem to do anything. I had my suspicions and removed the program. I think this issue with the USB and the blue screens started after that. Unfortunately, I don’t have any restore points to a date before I decided to use Driver Easy.

I checked Device Manager and tried uninstalling and reinstalling most of the USB drivers, but I still get these issues. My antivirus programs haven’t been able to find anything.

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ScottyMcGeester's avatar

Yeah I did exactly as the first link. Second link didn’t help either.

Something actually occurred to me though now that I read the second link.

Not too long ago we got a new Linksys router for the house. Although I can’t recall if these issues happened immediately after, they still happened after the change. Could it be that my old Linksys external network adapter isn’t quite up to speed with the new Linksys router? Because it says my Linksys external network adapter is up to date no matter how hard I try to find an update. But how would that affect the USB ports though?

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