https://www.nytimes.com/2017/04/10/business/united-flight-passenger-dragged.html?_r=0

Did the term on standby change your mind (if you read the article that used that term after reading the article that used the word overbooked) about who is right and who is wrong?

Topics: flights, airlines, united airlines, airport security, dragged off customer, overbooked, on standby, reaccomodating