Of course. The receptionist still answered your call, scheduled your visit, created a medical record and checked you in. The technician still drew blood and ran preanesthetic bloodwork, placed a catheter, induced anesthesia, clipped and cleaned the surgical area, monitored the pet during anesthesia, cleaned the surgery suite and surgical instruments, ran the autoclave to sterilize the instruments. The doctor still did a physical exam, documented findings, placed orders for medications, performed the surgery, communicated with the owner, and probably documented the case for morbidity/mortality rounds – oh, and paid college loans. The rent and electrical and equipment leases and supply providers all still got paid. The staff got paid. And at no point did anyone ever promise you that there are guarantees in medicine and that variations and unexpected events do not happen.