I have edited a quantity of psychology and sociology textbooks in the course of my career. Even though reading to edit is very different from reading to learn, I absorbed a lot. I’ve also read a number of general-audience books in those fields. So even though my coursework ended at psych 101 and soc 101 decades ago, I have a better-than-average grasp of those subjects.
I find it useful, and I’m no troll.
But I don’t consider myself qualified to do anything in the field except (a) listen well when people talk, and reflect intelligently on their behavor, (b) comprehend a good portion of what experts say, and (c) edit more books. Beyond that, it’s just a matter of interest, the same way I’m interested in music and art, and not a professional qualification.
I would imagine that an intelligent and perceptive person who pays close attention to people’s online behavior could learn how to goad people and how to play them, if that’s what they want to do, just as people playing a sport learn how to analyze their opponents’ habits and weaknesses and exploit them to their own advantage. It is a game to them, isn’t it?