I’m talking to a person regarding my insurance and she was was talking so fast I thought her butt must be on fire. When she finally took a breath I told her I didn’t understand a word she said because she was talking too fast. I got a big sigh and she stuck me on hold. I’ve been on hold 8 minutes now. I assume it’s my punishment. Do you tell people when you can’t understand them or are you way more polite than I am?