Social Question

Dutchess_III's avatar

Why isn't the sound working on my Facebook?

Asked by Dutchess_III (46832points) March 6th, 2018
6 responses
“Great Question” (0points)

It works everywhere else, but not on Facebook. I’ve looked for FB settings but I don’t see anything.

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Answers

Zaku's avatar

What operating system and/or browser are you running Facebook on?

Zaku (30374points)“Great Answer” (0points)
Dutchess_III's avatar

Windows 10, Firefox.

Dutchess_III (46832points)“Great Answer” (0points)
Zaku's avatar

So the volume control on the videos goes up & down but you hear nothing? And other web sites with sound like YouTube play sound ok?

Zaku (30374points)“Great Answer” (0points)
Dutchess_lll's avatar

Yep. Works on my phone too. I guess I need to reboot.

Dutchess_lll (8745points)“Great Answer” (0points)
Zaku's avatar

Ok. I looked and didn’t see another sound setting either.

My diagnosis as a professional software developer is “that’s weird!” To which the usual first step for Windows may be to reboot Windows, as you said.

If that fails, I might try to go into Windows 10 (which I thankfully don’t have) Control Panel and try to find the sound volume “mixer” – whatever they call it in Windows 10. It generally has different volume/mute settings for different types of audio. I’d play something with sound in FB and then unmute things in the mixer to see if it does anything.

Zaku (30374points)“Great Answer” (2points)
Dutchess_III's avatar

Oh I looked for the sound control first thing. The rebooting must have done the trick because it’s back.

Thanks.

Dutchess_III (46832points)“Great Answer” (0points)

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