The mail people are pretty good in our area, but FedEx sucks. Apparently they use the area where I live as a training route, and the poor trainees must get so frustrated that they eventually just drop the package off wherever. In the system it says it’s been delivered to the correct address, but that’s not true. I finally got around it by having them deliver to a friend’s address that is not on our route.
The worst was when my father died. I had put in a change of address so the mail would be forwarded to my home, but the mailman threw Dad’s mail away instead. I tried talking to the assisted living center, but they would not hold his mail. I tried talking to the supervisor at the post office where his mail came from, but they were absolutely impossible and unhelpful. It took quite a while to straighten that out, and in the meantime his creditors wanted his money. It was awful.