My printer has a setting where I can stand at the printer, perform a scan, & then send it direct to my computer. When the message you reference pops up, the file doesn’t go direct to the computer. Since I always get this message at an inopportune time, I’ve never researched how to stop it. I can still get the scan IF I initiate it from the computer. So, I’ve stopped even trying to get the printer to scan to the computer. I take my laptop with me when I need to scan & I initiate the scan from my laptop…NEVER fails to work!!!
When I tried to pull up the fix, every link went to HP. Any chance your printer/scanner is an HP???