General Question

Glad2bhear's avatar

Can't sign into my MacBook Air - why won't it accept my password?

Asked by Glad2bhear (209points) May 8th, 2020
8 responses
“Great Question” (2points)

I’m running an older version of macOS from an external thumb flash drive stick [Mojave]. All of the sudden it won’t accept my password. It did at first but now it won’t. I didn’t change my password for this OS – it just went to sleep and when I tried to get back in it WILL NOT accept the p/w.
I have no idea what to do about this, so I came here hoping that someone in this community could possibly offer some assistance.

I’m running Catalina 10.15.3 on my 2017 MacBook Air, with Mojave 10.14 on the flash drive.
Appreciate any insights you may have….

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Answers

SQUEEKY2's avatar

My Mac air is a couple of years older than yours and I had a similar problem turned out it was the logic board, we tried older operating systems on mine and it just got the thing slower and slower , do what ya want but ya might want a tech to look at it and make sure it isn’t a component issue.

Glad2bhear's avatar

Was your problem related to signing in with your password? Is there any way around the sign in problem?

LadyMarissa's avatar

Any chance your caps lock is on??? IF not, follow @SQUEEKY2‘s advice!!!

Glad2bhear's avatar

It’s not the cap locks but thanks anyway…

SQUEEKY2's avatar

If you can get to preferences you can find how to deal with the pass word there, if not you might want to have a Mac tech look at it just to make sure it isn’t a component issue.

LuckyGuy's avatar

Bad keyboard? Can you see what you are typing? Are the letters incorrect?

Glad2bhear's avatar

It’s not the keyboard. Can’t see what you type when you’re typing password, which is true in general…

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