I’ve used them a few times and they did a good job. But the guy that cleaned my carpet is my niece’s husband, so I can’t say if he normally does a good job or if he wanted to do a good job for a relative.
The last time I had him clean, he removed a significant amount of blood (due to dog) and it looked great.

I have, inexpensive and good work. I would not hesitate. Locally they’re in the “school coupon” book for a considerable discount so we get the carpet and rugs done every year.

Once, years ago. I was not pleased. I found a young man who works out of his “carpet cleaning” truck who did a jam up job for me the last time I needed this service. I say look for someone who isn’t part of a big corporation. Same principle as not eating at chain restaurants.

Nope. I do not like carpeting for this very reason. I like the looks of hardwood floors and the ease of cleaning them. It is also a better option when having dogs. I have taken carpets out and put hardwood in because of this.

Franchised operation. So there is incentive for the owner to do a good job and keep his franchise and reputation positive.

I had them come about 2 years ago. Nothing special. Work was done, no problems. But nothing that would make me jump for joy, either.

No. We do our own with the Rug Doctor you rent at the grocery store.
We finally bought our own. It was a life saver when my old Dakota dog started losing control of her bowels. Poor girl.

My husband worked for them many years ago. They are mediocre. You should hear his stories.

Always go local.