We’ve had people banging on doors, connecting doors, looking for their children, hookers running from johns, you name it. Two weeks ago our security guard had a woman run over him with her car. On purpose. People are crazy.
Generally, it’s someone trying to get in to the wrong room by mistake, it happens more than you’d think – but not enough that you should be paranoid about it, people who are dyslexic and mix up numbers. Usually if the door opens and it’s a magnetic key lock it’s security or an accident by the front desk. In the two years I’ve worked at this hotel (a four diamond very nice one) not one guest has been interrupted by someone intending to do harm.
You should also note the policy with wake up calls is the same in virtually every hotel. If you don’t respond after 4–5 calls, we will send security. As a precaution for your safety. You requested a call, if you’re not present for it, we assume you is dedz.
To give you an idea, I work in a hotel with 518 rooms, once every 3–4 months we get this accident. Most of the time the guest stumbles into a vacant room, only about half the time is it a room rented out and even then, people are usually not in there. If it happens to you, ask to speak to the hotel manager, tell them you’re upset, but understand mistakes happen and would like to know what they can do for you. Nine times out of ten if you aren’t an asshole, you’ll get a free bottle of wine and a cheese or fruit platter or in place of that they might offer to knock off some charges. :) But be exceedingly nice to the operator, and just as polite to the manager. The operator is your fist line of defense. And speaking as one myself, I’m a fuckload more inclined to help Mr. Rogers than I am to help Satan himself who calls me an incompetent child.