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joni1977's avatar

What do I write in the 'Restore Point description' in the System Restore?

Asked by joni1977 (822points) January 6th, 2009
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I lost all my music, documents and photos when I used Avast (incorrectly) to clear up a computer virus and I had to do a complete system recovery. It worked, but I want my files back. I’ve heard it’s possible. So, I did some research online and found a site that gave some instructions to follow, but now I’m stuck. It says the computer is supposed to go back to a specific time when it was working properly, but I don’t know what description to enter. I searched online and found nothing. Can someone/anyone help?

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AshlynM's avatar

I don’t think it really matters what you put. You may want to just put your name and date.

It’s best to do a system restore in safe mode. Shut the computer off, turn back on and tap the F8 key repeatedly to get the safe mode menu.

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