Okay.
My only other suggestions would be:
-Calling the apple store and setting up an appointment. You might get someone with more know-how than Mr. “Well, you can buy a refurb. one for $60…” They usually see you within the week, and they’ll look at it for free, whether it’s still under warranty or not.
-You might also look on apple’s support pages. They have customer forums divided by device/generation with a lot of helpful suggestions.