I purchased a wii balance board and the Jillian Michaels Ultimate 2009 game. At the beginning it asks me for all my information and when I get to the balance board I keep getting movement has been detected, please remain still. I then have to get off, it tells me to get back on. I’m standing still and I still continue to hear her tell me that movement has been detected. I was on carpet but them moved to hard wood floor and still hear this message. Can anyone help?