My son is an X-Box junkie, I came home tonight to hear that “someone” “hi-jacked” his X-Box account and that he has no access to it. He’s called XBOX (some call center) and was told that managment would get back to him in 5 or 10 days. Does anyone have a name or number to call so I can get ahold of someone with some clout? How does this happen anyway?