General Question

anon30's avatar

Is The Virgin Mobile Website Acting Weird For You?

Asked by anon30 (334points) February 15th, 2010
4 responses
“Great Question” (0points)

It says the site isn’t validated?

https://www1.virginmobileusa.com/

The click “Log-in”

https://www1.virginmobileusa.com/myvirginmobile/home.do

thats when the HTTP/ has a red strike and everything is all messed up

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Answers

nikayamo's avatar

why is there a 1 after the www? For me, i just typed in www.virginmobileusa.com and it worked fine, and allowed me to log in with out issues.

mzehnich's avatar

The website works fine for me. When a site gives a validation error, it usually means it cannot authenticate the security ticket. If you notice the URL starts with “https”, this means the website is trying to use a secure connection and your browser will try to authenticate it.

Depending on the browser you’re using, you can add an exception, essentially telling the browser to ignore the lack of an authenticated security ticket and continue on anyway. This isn’t advisable for sites where personal information (i.e. credit card numbers) may be exchanged, however.

Some common fixes involve rebooting your computer or resetting your internet connection. Firewall and router settings can also cause such mischief, but solutions involving these differ greatly depending on software/hardware brands.

anon30's avatar

my date was set to 2007. i fixed it.

mzehnich's avatar

Ah! I can’t believe I forgot about date causing this problem. I had just fixed this issue using that solution for my girlfriend a few weeks ago, too!

Glad you got it cleared up!

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