@jerv Yep, my computer plays videos and music with sound.
From the help section of Narrator:
I can’t hear any text read aloud
_There are three things you can try:
Make sure that your speakers are connected properly. If you’re not sure how to do this, check the information that came with your speakers._
Make sure that the speaker volume is turned up sufficiently and your speakers aren’t muted.
Make sure that your sound card is properly installed and the drivers are updated.
To check for a sound card
Click to open Sound.
Your sound card is listed on the Playback tab.
If you don’t have a sound card installed, you’ll have to get one for Narrator to work_
I checked out all of these, and it still doesn’t work. I’m wondering if it is the type of document I tested it in (Text document). Should it be reading what I am typing in this window too?