I am late to this party and so I hope you are all still following. I had something similar happen to me a few years ago. I went to the ER because I couldn’t walk and was diagnosed with sprained calf muscles. I fell right in front of the ER doctor, and he took no tests at all. He sent me home with a cane and a two prescriptions, one for swelling and one for pain. He told me to take three days off work.
I fell at home the next day, and stayed home 3 days as instructed. I could not walk at all, get up off the toilet, etc. After falling in the shower on the third day and not able to get out, until I eventually got up some strength and crawled out, crawled to the bed but could not pull myself up on to the bed, I had to call a friend to leave work and come put me up on the bed. He called his sister who is an RN and told her to take me to another ER, where I was given a CAT scan and spinal tap, and diagnosed through a third test with Guillain Barre Syndrome. I was hospitalized for almost a month.
Upon discharge, I went to physical therapy. I went to physical therapy at the hospital where my first ER visit was. I sent a letter to the CEO of the hospital and cc’d the Director of the ER. My letter included my discharge papers from their ER, along with the two unfilled prescriptions from their doctor. The ER director called me, very apologetic, and told me he would “tell the girls upstairs” to hold any bills I got for copays for ER and therapy.
I think that’s a better bet for you, @Dutchess_III, to get your problem rectified. Write a letter to someone high up in the hospital.
My mom taught me long ago that when you have a problem, don’t deal with “customer service” but write a letter to someone as high up as possible in the organization.