I’ve thought many times of asking a variation of this question on Fluther. I was wondering if it was often a generational thing.
Making business calls still makes me nervous sometimes, especially when it’s to bureaucrats who have decision-making power… about health insurance, for instance. But usually, I find it easier to make business calls, because I can prepare for the exchange ahead of time, and the format is pretty standard.
Most of my close friends are in other states, so I do try to keep up with them on the phone. With my best friends, conversation is no problem—we always can pick up where we left off, and we can talk for hours, barring work or school interruptions. But because I’m such an introvert, I have to be in the right mood for conversation, to be able to give my interlocutor my full attention, so sometimes I will put off or avoid calls, even to close friends.
I guess the most difficult types of calls are with people whom I know, but with whom I am not close! Setting up a meeting with a colleague or date, for instance. Because we don’t know each other very well, it feels like that is where small talk is required. I am good at that in person if sufficiently lubricated, but on the phone, it’s hell. Where possible, I’ll make plans by text. I vastly prefer to make my first impression in person rather than over the phone.
One of the most nervewracking phone calls of my life was with the professor I wanted to work with in grad school! I prepared for it for several hours, to make sure I had plenty of interesting things to say and didn’t have to fall back on inanities. I guess I must have done alright, because I got accepted into grad school after that phone call!