Why do SOME companies immediately begin spamming your inbox after you've placed your order? Don't they realize it costs them to lose your future business?
I’m not referring to one email for the order confirmation, of course. I’m talking about hardcore “you’ll miss the deal of the century” sales pitches for more stuff. It’s ridiculous.
There are legitimate companies I’ve been doing business with for years who don’t do this nonsense and they’ve earned my loyalty and trust precisely because they don’t resort to this type of desperation.
And of course, the spammers omit a convenient “unsubscribe” link as well. Stupid. Actually beyond stupid.
That necessitates me finding a phone number on the paperwork accompanying my order when it finally arrives and staying on the phone long enough to get transferred to a supervisor to finally put an end to this nonsense.
After all that, how likely is it that I will ever place an order with that company again lest I have to go through the same aggravation yet again? Because apparently that is how their system is set up; to assume opt-in to spam simply by placing an order.
It’s almost as if they’re purposely trying to alienate you for life and insuring you’ll never do business with them ever again.
Naturally, I’m always on the lookout to UNCHECK any of those little boxes some try to sneak past you requesting future emails. But interestingly, the more reputable (and longstanding ) a company has been on the Web the less likely they are to resort to even that. They just present the boxes as options and let you decide for yourself.
To me that indicates a basic respect for their customers by not aggravating them unnecessarily.
I’ve been ordering for years from companies like woot.com and newegg.com and have never once had to endure shady marketing techniques. The only email I’ve ever gotten from them has been ONE order confirmation. And that ensures that I will definitely order from them again. And I have; multiple times, in fact.
So why can’t more of these smaller and more desperate outfits follow the example of the big boys with the smarts who don’t annoy their customers?
Don’t these desperate ones realize that it’s costing them future business and ensuring that they will stay small and desperate?
I honestly can’t fathom why they would do this. It makes absolutely no sense to me to annoy people to death simply for having the poor judgement to place an order with them to begin with. What kind of customer service is that?
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