It’s a scam. They’ve called me several times in over 2 years. Always different numbers and slightly different variations of the scam.
Lately I got two calls. One from someone in MI, and another for Texas. It is the same Indian guy. He says he’s from my home security service and when I ask him about the name, he doesn’t seem to know and then tries to say he is the tech service for it. I looked up both numbers and reported them. One belongs to this old couple in Michigan. They just spoof other peoples phones for their scams to get information from you. The Texas one belonged to a company in Texas that has nothing to do with security.
Follow my rule. Do no business over the phone unless you called the place and have gotten the number in a way that can be verified to be that business. Even when I donate, I go on line and look up their official site and verify their contact address and phone number, or I go to official government sites that have a listing of their 800 numbers.
Usually I will just tell them, that I know it’s a scam so to please stop wasting my time and they usually won’t call back after that. Some do. Like the Indian guy. The second time, I told him I know it is a scam and had already reported his first number and now I will report his second number. He hasn’t called back.
Some are so lazy that you will actually see the name of the business or person they actually stole it from.
Sadly some of these telemarketers calling are unaware that they are working for a scamming company and may actually believe they are legit.