Dear ragingloli
Thank you for bringing this anomaly to our attention. Please be assured that our engineers are working very hard to correct the problem.
The picture you refer to shows a room that does not exist in your reality. It was taken in Saffron B an alternative universe and clearly it should not have been possible for you to see it. We regret therefore that the sofa shown is unavailable in your universe.
We appreciate this information may be disappointing to you and we would like to assure you that we take these errors extremely seriously. We regret if we have not met the high standards expected of us on this occasion.
Please accept our sincere apologies. We regret any inconvenience caused and hope this incident will not deter you from buying sofas in future.
If we can be of any further assistance please do not hesitate to get back in touch.
Yours sincerely,
Zzart Kziv-gul
Customer Service Agent
Saffron A