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LostInParadise's avatar

How do I select a menu option on my cell phone?

Asked by LostInParadise (31498points) 2 weeks ago
8 responses
“Great Question” (0points)

I tried just selecting the number of the desired option. Nothing happened and the options were later repeated. When I selected the number and pressed the call button, the call was immediately terminated. I then found a Web site that generated the key frequency of the selected number. Nothing happened. I must be missing something obvious.

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Tropical_Willie's avatar

Contact your mobile service provider . . .

SnipSnip's avatar

Get the user manual online. No one here knows anything about your particular device.

janbb's avatar

Can you scroll to it and highlight it and then press an enter or ok key?

filmfann's avatar

I have the same trouble with received calls on my iPhone 12 mini.

LadyMarissa's avatar

It would help to know what kind of phone you have. They all work basically the same, but each brand has its own quirks. I have a Samsung which is an android. I have to clean the screen frequently because anything left behind (including too many fingerprints) will stop it from recognizing my touch. I keep a microfiber cloth in my purse just for that reason. Have you added a screen protector recently??? That can affect the sensitivity of the touch.

Forever_Free's avatar

Have you first tried to power cycle your device?
It may not be you. Have a friend try with their phone to see if it is your issue of not.
Does this happen on all calls that require input? I have found that some IVR and Tone recognition software of the party you are calling can vary on ability.

LostInParadise's avatar

I checked at the place where I bought the phone. I have to open up the keypad and enter the number from there.

Tropical_Willie's avatar

Thanks for getting back with your answer !

Glad it worked out.

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