When dealing with government customer service reps, do you find you have to read between the lines?
Especially when they really WANT to help you, but they’re so restricted in what they can say.
I was dealing with the IRS once (really nice folks, btw) because they carried Rick’s birthday as 1952 but he was born in 51.
As I was talking to the rep, who was uneasy giving me info because I wasn’t Rick, at one point I said “So do you show his birthday as 52 or 51?”
There was a hesitation, then he said “What you said the first time.”
So then I said “What would I have to do if my birthdate was wrong?”
And he told me.
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