It is wrong to impolitly request a refund. If the signs were perfectly clear before you purchased the product there are several things to consider. First, any signage counts as part of the ‘contract’ the buyer and the seller are engaging in. So, are you willing to break that ‘contract’? Second, ask yourself: is the product actually defective or did you purchase it with insufficient information? Both of the second are cause to revisit the ‘contract’. Third, many stores have liberal refund policies, and they have these policies because they can afford the consequences. Wal-mart is huge and can afford the waste that returns signify. Small businesses cannot afford that level of waste. Fourth, many returns made today are made because the buyer can, not for any product issues. This means the buyer is just out spending money because they can, not for need or desire for the product. These types of returns are an annoyance to both sides of the counter. Retailers’ worry quotient increases because the rise in these types of returns signal a collapse in sales and revenue at some later point. Buyers who habitually do returns have issues with self-control, self-esteem, and self-discipline. They are unable to make a clear and firm decision, and to live with their choices. These types tend to be rude and aggressive rather than firm and assertive and make the whole process unpleasant.
So, remember requesting a refund impolitely will make matters worse, doing so politely may make the refund possible.